There may be a small difference between the colours seen on the screen and printed, but the paper made by user on the site is what is printed.
The time to process a request (standard) of your personalized gift wrap occurres within 24 hours of the receipt.
If within 24 hours you don’t receive a response, please check that it is not over the “spam” of your mail accounts. If necessary, contact us by phone or send and email to papername.com customer service.
Orders are made from a single sheet of personalized gift wrap measuring 70 x 100 cm, then it is trimmed a few millimetres. The important thing is to choose the right number of sheets so you do not run out.
Pay by credit card is absolutely safe because communications between us and the bank are encrypted and untraceable by third parties. The decision to use the PayPal service is right to ensure maximum security for the customer. You can pay in a easy and safety way your personalized gift wrap.
Delivery is done by courier Nexive in Italia, we ship with SkyNet in Europe.
Before accepting the shipment, please, in the moment in which you’ll receive the goods from the courier, check in front of the latter, the integrity of the packaging.
In case of the packaging had been damaged and/or impacts more or less visible or if the carrier refuses wait control of the parcel by you, please sign subject bubble transport so that we can afford to start a practice of contestation against the courier.
This procedure is the only solution that allows us immediate management of practices claim with the courier.
papername.com ships in Italy with Nexive and abroad with Skynet
Yes, it is included
It is not possible to indicate the exact time or day for the delivery. You should choose an address where you are readily available throughout the day.
Don’t worry if at the time of delivery there is no one at home, the carrier will leave a delivery notice in the letterbox. You can simply contact the courier to find out how to recover the order and receive your personalized gift wrap.
Delivery and production (excluding holidays and on Saturdays):
– 2 working days to produce the paper gift.
– From 2 to a maximum of 7 days for shipping
papername.com send via email the PDF invoice after the order fulfilment.